Looking for some water softener troubleshooting guidance?
Water softeners are vital pieces of equipment for anybody with hard water.However, they are complex systems and as with any machine have the potential to go wrong. Although many water softener companies provide technical assistance for this eventuality, it can often prove expensive and many problems can be solved easily. However if there is any uncertainty, a technician should be called for safety reasons and to make sure any warranty is not invalidated.
The following issue are most commonly prevalent in salt-based water softener systems, however, with proper care, usage and maintenance, they very rarely occur (plus you should have a warranty!)
Any system that has something flowing through it always has the potential for blockages to occur. With water softeners a blockage to the line occurs where the salt and minerals accumulate and create deposits. These deposits block the line and thus mean that the path through to the tank is impeded.The two most commonplaces for blockages are the filter screen and the brine line.
A sign of a line blockage is if there is a considerable difference in the degree that the water is being softened. Blockages are easily fixed and details of how to fix blockages on specific units can be found in the user manual.
In addition to forming within the lines, salt can also build up inside the tank. Inmost extreme cases, a salt bridge can form. This occurs due to the sodium forming hard piles of deposits at the base of the tank.
When the softener operates but does not soften the water that probably means that a salt bridge is preventing it from doing so. A salt bridge is ahard crusting of thesalt in the brine talk that covers the water. A salt bridge will also prevent thesystem from going through a regeneration cycle.
Once identified, salt bridges are simple to fix. Although solutions canbe bought,a much simpler solution is to use something sturdy like a broomhandle to reachdown into the tank and break up the salt. Any salt build up that has formed aroundthe edges should then be cleaned up.
Resin beads are only used in salt-based water softener systems (which are the most effective at dealing with hard water)
It is typical for the resin beads within your appliance to last as long as the lifetime of the system. However, like anything, they can break or not work to their fullpotential. If your system requires more frequent recharging then it is likely to bean issue with the way in which the resin beads work.
Another way to determine if the resin beads are working improperly is by looking for particles floating in the softened water. When the resin beads break, the water will often transport small parts of the bead.
The solution to this is simple in nature. The resin beads may need cleaning or completely replacing. Details of how to do this should be found in your manufacturer’s manual.
The motor of any appliance is vital to it working correctly. The motor in your water softener is no different; and like the motor in your car, it can fail. There are many ways that you can do to make that your model’s engine doesn’t give up any time soon. Maintenance is always the key to a safe and efficient running product.
When the system fails to start at all or ‘dies’, the issue is probably related to the motor. However before this conclusion is reached, you should check that all of the cables are not damaged and not damaged. If everything, passes your initial inspection, contact your manufacturer who will arrange for a technician or are placement motor. However, before purchasing a new motor, consider the price against a brand new system.
Any system that relies upon an individual inputting settings and a manual process
is liable to going wrong due to user error. Some water softeners are easier to use than others, and some require a vast technical knowledge. But because there are so many settings, that can apply to many different circumstances, the things that can go wrong are countless. The smallest change in setting can result in a faulty softener.
Ensure that you are fully confident with your appliance and everything that it can do and if any problems do occur, refer to the troubleshooting section of the manual. Or just to be extra sure, you can always call an expert or a professional to help you out in your problem. Also, coughing up a few more extra bucks almost guarantees to have less mess ups in the future.
Frequently Asked Questions
How can you tell if your water softener is clogged?
This is one of the simplest diagnostics you can perform without even having to tear apart your softener. If the hardness levels seem to have increased significantly in an unexplainable manner, then you know for sure that your water softener isn’t running at its optimum capacity. You don’t even need a water hardness test for this. You’ll notice hard water stains on fixtures, dingier clothes, drier hair, and so forth. When this happens, it’s best to check for clogs in your softener, as this is a high possibility.
What happens when water softener stops working?
When a water softener stops working properly, you’ll first notice that water hardness levels have increased dramatically, up to the point that it looks as if you don’t even have a water softener installed in the first place. If it malfunctions, the tank may overfill and fail to empty. Unfortunately, once this happens, there’s no other way but to empty it by hand, which can be quite a tedious process. After that you’ll have to also clean it by hand. Depending on a multitude of factors, you might have to then replace the float valve if it isn’t working properly, or you might have to call a technician if the problem lies elsewhere.
How often should a water softener be serviced?
Most water softeners should be services once per year, with slight variations depending on how hard your water is, the quality of the softening salt that you keep filling it up with, and numerous other factors such as the type of pollutants that can be found in your water, and so forth. And, of course, you’ll also have to add salt to your softener whenever necessary and occasionally clean out the brine tank.
It’s important to note, with proper care, A truly great water softening system will rarely have any problems or issues. Take a look at this page for top rated, high quality water softener systems.
How to Repair your Water Softener Problems:
- Use only pure salt with iron remover.
- Do not refill the tank until almost all the salt is used up.
- Every year, use iron-out to cleanse the resin from the control valve.
- Clean up the brine tank from contaminants once a year.
- Ensure that the water softener’s drainage line is NOT pushing all the way down into the floor drain.
- Make sure that the drain line is above the grate of the drain to avoid the sewage from getting into the system.
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